Help Center

After your account is created by Ekkora, you'll receive a welcome email with your login credentials. Sign in at ekkora.com/admin/login using the email and password provided.

From the admin dashboard, click Edit Settings to configure your church's name, logo, colors, and connection tiles. Changes are saved immediately and reflected on your public page.

Your public church page is available at ekkora.com/your-church-slug. You can find and copy this link on your dashboard.

Go to Admin → Settings → Tiles. You'll see all 12 available tiles with toggles to show or hide each one. Only enabled tiles with the required information (URL or phone number) will appear on your church's page.

Link tiles (Watch Live, Church Website, Past Messages, etc.) require a URL. Enter the full web address including https://.

Phone tiles (Call Pastor, Call Church Office) require a phone number. Enter it in standard format, such as (937) 555-1234.

Form tiles (Prayer Request, Care Request) require an email address. When a member submits the form, their message will be sent to that address.

In Settings → General, you can upload your church logo (PNG, JPG, WebP, or SVG, max 2MB). The logo appears in the header of your church page.

You can set three colors: Primary Color (tile buttons), Background Color (page background), and Header Color (top bar). Use the color pickers to choose your church's brand colors.

Ekkora automatically checks that your chosen colors meet WCAG 2.1 AA contrast requirements (4.5:1 ratio) to ensure readability for elderly members with vision impairments. If a color fails this test, you'll see a warning.

Custom branding (removing the "Powered by Ekkora" footer and using your own logo/colors) is available on Connect, Grow, and Network plans.

Your church's Ekkora page URL is shown on your admin dashboard with a one-click copy button. Share it however works best for your congregation:

• Print it in the church bulletin or newsletter
• Send it via email or text message to homebound members
• Include it on your church website
• Bookmark it on a dedicated kiosk tablet (see Kiosk Setup below)

Members do not need an account or password — they simply open the link in any web browser.

Kiosk mode is designed for churches that want to place a dedicated tablet in a homebound member's home or a care facility. In kiosk mode:

• The tablet locks to your church's Ekkora page — the member can't accidentally navigate away
• During your scheduled service time, Ekkora automatically opens the live stream
• After the service duration ends, it returns to the main menu
• The "Powered by Ekkora" footer is hidden in kiosk mode

Access kiosk mode by adding ?mode=kiosk to your church URL. Your full kiosk URL is shown on your admin dashboard.

Kiosk mode is optional. Members who access Ekkora from their own phone, tablet, or computer do not need it.

Ekkora works on any device with a modern web browser. For dedicated kiosk tablets, we recommend:

• Amazon Fire HD 8 or Fire HD 10 — $50–$100. Excellent value, easy to set up, works well with Fully Kiosk Browser. Available at Amazon, Walmart, and Best Buy.
• iPad (entry-level) — $329+. Premium option, larger screen, excellent accessibility features. Works well with Guided Access kiosk mode built into iOS.
• Android tablets (Samsung, Lenovo) — $100–$200. Good middle ground. Works with Fully Kiosk Browser.

For most homebound member deployments, the Amazon Fire HD 8 or HD 10 is the most cost-effective choice.

Fully Kiosk Browser is a $8.50/device app (one-time purchase) that turns an Android or Amazon Fire tablet into a locked kiosk device. Here's how to set it up:

1. Install Fully Kiosk Browser from the Google Play Store (Android) or sideload via Amazon's Appstore (Fire tablets)
2. Open Fully Kiosk Browser and navigate to your Ekkora kiosk URL: ekkora.com/your-church?mode=kiosk
3. In Fully Kiosk settings, enable Kiosk Mode to lock the browser to your URL
4. Set Start URL to your kiosk URL
5. Enable Keep Screen On so the tablet doesn't sleep during services
6. Set a PIN for the Fully Kiosk admin panel so the member can't accidentally exit
7. Optionally enable Motion Detection to wake the screen when someone approaches

Full documentation for Fully Kiosk Browser is available at fully-kiosk.com.

In Settings → General, you can set:

• Service Day — which day of the week your main service is held
• Service Time — the start time (use your church's local time)
• Service Duration — how many minutes the service typically runs
• Timezone — your church's timezone for accurate auto-launch timing

When in kiosk mode, Ekkora's client-side schedule logic checks the current time. When the service window begins, it automatically launches the Watch Live tile. After the duration ends, it returns to the main menu.

The Prayer Meeting tile has its own separate schedule settings, configured the same way.

Ekkora supports 12 configurable tiles in a fixed display order:

1. Watch Live — Links to your livestream (YouTube, Facebook Live, Vimeo, etc.)
2. Call Pastor — Direct phone call to the pastor's number
3. Prayer Meeting — Links to your online prayer meeting (Zoom, Teams, etc.)
4. Prayer Request — Email form sent to your configured prayer team address
5. Call Church Office — Direct call to the church office number
6. Church Website — Links to your main church website
7. Past Messages — Links to your sermon archive (YouTube playlist, website, etc.)
8. Church Directory — Links to your online directory
9. Pray For Others — Links to a shared prayer list or prayer wall
10. Give — Links to your online giving platform (Tithely, Planning Center, etc.)
11. Announcements — Links to your announcements page or bulletin PDF
12. Care Request — Email form sent to your configured care team address

Enable only the tiles that apply to your church. Tiles with missing URLs or phone numbers are automatically hidden.

In Settings → Tiles, find the Watch Live tile and enter your livestream URL. This can be:

• A YouTube Live or YouTube channel URL
• A Facebook Live page URL
• A Vimeo event URL
• Your church website's sermon page
• Any URL that opens your live content

When a member taps Watch Live, the link opens in their browser (or launches the native app if installed).

For the Watch Live and Prayer Meeting tiles, Ekkora supports special "launch behavior" modes:

• URL mode — opens any web link normally (default)
• Teams mode — converts a teams.microsoft.com meeting link to a msteams:// deep link that opens directly in the Teams app
• Custom mode — lets you enter any deep link URL, such as zoommtg://zoom.us/join?... for Zoom

Select the appropriate launch behavior from the dropdown in Settings → Tiles. Deep links require the Teams or Zoom app to be installed on the member's device.

When a member taps Prayer Request or Care Request, a simple form appears on screen. They type their message and tap Submit. The message is immediately sent to the email address you configured for that tile.

No account is required from the member. They don't need to provide their name or email unless they choose to include it in their message. The form is intentionally minimal to reduce friction for elderly users.

Configure the destination email in Settings → Tiles under the relevant tile. For Prayer Request, this is typically your prayer team leader's email. For Care Request, this is typically your care ministry coordinator.